A few things to know.
Booking and service terms · Updated 26 October 2026
Free booking requests
Submitting an online booking request costs ₹0. You consent to service calls and transactional SMS; WhatsApp service updates are optional and depend on your separate opt-in. No advance or online payment is required to submit the form. A request is an enquiry and does not itself confirm a visit, an arrival time or a technician assignment.
Visit fees and work charges
Booking online is free. Any applicable visit or inspection fee will be disclosed before a visit is confirmed. Repair work and materials are quoted separately and require your approval.
Booking is free; repairs, replacement parts and materials are not free. The plumber explains the proposed work and estimated charges. Work should begin only after you approve it. Changes in scope or additional materials require a further discussion.
Availability and service scope
Your requested date and time are preferences. We contact you to confirm availability, location and the work involved. Electrical, motor and appliance repairs are outside the plumbing scope unless separately confirmed by someone appropriately qualified.
Accurate details and safe access
Please share accurate contact and address details, describe the issue as clearly as possible, and provide safe access to the work area for any agreed visit. Do not attempt to repair an electrical fault or a dangerous leak yourself.
Changes and cancellation
You can ask to cancel or reschedule by contacting us with your booking reference. Any visit fee, materials or work already separately approved will be discussed according to what was agreed with you. A free booking does not waive those separately agreed charges.
Quotes and approval
An estimate depends on the visible condition of the plumbing and the proposed scope. Hidden problems may require further investigation. You can decline the proposed work before it begins; any previously disclosed and accepted inspection fee remains a separate matter.
Questions or concerns
Contact the business with your reference and a description of the concern so we can discuss the relevant request or work.
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